OWNER SERVICE ASSISTANCE
95
Local Repair Service
Always return your outboard to your local authorized dealer should
the need for service arise. Only he has the factory trained
mechanics, knowledge, special tools, equipment, and genuine
parts and accessories to properly service your engine should the
need occur. He knows your engine best.
Service Away From Home
If you are away from your local dealer and the need arises for
service, contact the nearest authorized dealer. Refer to the Yellow
Pages of the telephone directory. If, for any reason, you cannot
obtain service, contact the nearest Mercury Marine Service Office.
Parts And Accessories Inquiries
All inquiries concerning genuine replacement parts and
accessories should be directed to your local authorized dealer. The
dealer has the necessary information to order parts and
accessories for you. When inquiring on parts and accessories, the
dealer requires the model and serial number to order the correct
parts.
Service Assistance
Satisfaction with your Sterndrive or Inboard product is very
important to your dealer and to us. If you ever have a problem,
question or concern about your Sterndrive or Inboard product,
contact your dealer or any authorized Mercury Marine dealer. If
additional assistance is required, take these steps.
1. Talk with the dealership's sales manager or service manager.
If this has already been done, then contact the owner of the
dealership.
2. Should you have a question, concern, or problem that cannot
be resolved by your dealership, please contact Mercury
Marine Service Office for assistance. Mercury Marine will work
with you and your dealership to resolve all problems.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
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