OWNER SERVICE ASSISTANCE
53
Local Repair Service
Always return your outboard to your local authorized dealer should the need for service arise. Only he
has the factory trained mechanics, knowledge, special tools, equipment, and genuine parts and
accessories to properly service your engine should the need occur. He knows your engine best.
Service Away From Home
If you are away from your local dealer and the need arises for service, contact the nearest authorized
dealer. Refer to the Yellow Pages of the telephone directory. If, for any reason, you cannot obtain service,
contact the nearest Mercury Marine Service Office.
Parts And Accessories Inquiries
All inquiries concerning genuine replacement parts and accessories should be directed to your local
authorized dealer. The dealer has the necessary information to order parts and accessories for you.
When inquiring on parts and accessories, the dealer requires the model and serial number to order the
correct parts.
Service Assistance
Your satisfaction with your outboard product is very important to your dealer and to us. If you ever have
a problem, question or concern about your outboard product, contact your dealer or any authorized
Mercury Marine dealership. If additional assistance is required, take these steps.
1. Talk with the dealership's sales manager or service manager. If this has already been done, then
contact the owner of the dealership.
2. Should you have a question, concern, or problem that cannot be resolved by your dealership,
please contact Mercury Marine Service Office for assistance. Mercury Marine will work with you
and your dealership to resolve all problems.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial number of your outboard
• The name and address of your dealership
• Nature of problem
Mercury Marine Service Offices
For assistance, call, fax, or write. Please include your daytime telephone number with mail and fax
correspondence.
United States
Telephone (920) 929-5040
Mercury Marine
W6250 W. Pioneer Road
P.O. Box 1939
Fond du Lac, WI 54936-1939
Fax (920) 929-5893
Website www.mercurymarine.com
Canada
Telephone (905) 567-6372 Mercury Marine Ltd.
2395 Meadowpine Blvd.
Mississauga, Ontario L5N 7W6
Canada
Fax (905) 567-8515
To Next Page
Loading...
Need help?
General
