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Mi Mop 2 Pro - Troubleshooting Error Messages; Sensor and Component Error Solutions; Battery and Tilt Error Solutions

Mi Mop 2 Pro
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18
Please make sure the Install the dust compartment and the
dust compartment is filter, and make sure they are secured in installed.
place.
Please make sure the Install the water tank and make sure it water tank is installed.
clicks into place.
Please
return the The vacuum-mop cannot sense the vacuum-mop to the charging
dock's location. Place the dock to charge. vacuum-mop back to the charging dock.
Battery
level is too
low, The vacuum-mop cannot be turned on please charge. normally due
to a low battery. Place the vacuum-mop back to the dock to charge.
Specifications
Vacuum-Mop
Name
Robotic Vacuum Cleaner
Model
MJST1SHW
Item Dimensions
φ 353 × 96.5 mm
Rated Power
35.6 W
Error Message
Solution
Please make sure the laser
distance sensor is not
blocked before starting.
Clear any foreign objects which may block or
obstruct the laser distance sensor, or move the
vacuum-mop to a new location to start.
Please wipe the cliff
sensor clean and move
the vacuum-mop to a
new location to start.
Part of the vacuum-mop may be off the ground,
re-position the vacuum-mop and then restart it.
The cliff sensors may be dirty, wipe them clean
and try again.
Please clear any foreign
objects from the collision
sensor.
The collision sensor may be stuck. Gently tap it
several times to remove any foreign objects. If
nothing falls out, move the vacuum-mop to a
different location to start.
Please move the
vacuum-mop to a level
surface to start.
The vacuum-mop is tilted at startup. Move the
vacuum-mop to a level surface and restart it.
You can also reset the level of vacuum-mop in
the app, and then restart it.
Please place the vacuum-
mop on the floor to start.
A wheel may be off the ground.
Re-position the vacuum-mop and start it.
Please help remove the
obstacles around the
vacuum-mop and try again.
The vacuum-mop may be caught or stuck. Clear
away any obstructions around it.
Please wipe the infrared
sensor along the edge.
The edge infrared sensor may be dirty, wipe it
clean and try again.

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