Cooktop
Problem Possible Reason
Cooktop is discolored. • Cooktop is not cleaned thoroughly
- see section in this manual on care
and cleaning of cooktop.
Cooktop is pitted.
• Sugary spill has occurred on hot
glass - this cannot be repaired.
Service must be called to replace
the cooktop glass.
Oven
Problem Possible Reason
Strong "burning" or "oily" odor when
using new oven.
• This is normal with a new range and
will disappear after a few uses. Still,
to be careful, you should double-
check that all packaging has been
removed from the appliance -
check around door sides and inside
drawer.
Control is dark and will not respond
• If control panel display shows only
"]" or "] [", the control is in Sabbath
Mode. Refer to that section for how
to operate control and how to exit
Sabbath Mode.
Control is lit but will not respond
• Check that "CONTROL LOCK" has
not been activated.
Food is not baking evenly - top gets
done faster/slower than bottom.
• Make sure you are using the
recommended rack settings. See
"Rack Positions" at the start of the
"Oven Operation" section.
• Recipe may perform better at
different rack position. Moving food
down one rack position will cause
the bottom to become darker and
top to become lighter. Moving food
up one rack position will cause
bottom to become lighter and top
to become darker.
Oven light is not working
• Oven light may be burned out.
Follow instructions in "Cleaning and
Maintenance"of user" manual.
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