TROUBLESHOOTING
Read before calling for service
Midea is committed to providing you with a quality appliance that works as
expected.lf you find something that is not working as anticipated, check the
table below for helpful hints and advice that might save you the time and
expense of calling for repair.
Cooktop
Problem Possible Reason
Unable to maintain a rolling boil or
will not cook fast enough.
• Improper cookware - Only use pans
with flat bottoms and that match
the diameter of the cooktop heating
element selected.
• Large pots and pans can lose a lot
of heat from the top. Cover pan
with a lid to retain heat better.
Cooktop will not operate.
• If control panel display is not lit,
appliance may not be receiving
power - check circuit breaker or
fuse has not tripped and that cord
is properly plugged in.
Cooktop heating element does not
glow steadily.
• This is normal - cooktop heating
element will cycle off/on to
maintain the power level selected at
the knob. This is normal even on the
highest setting.
Cooktop heating element does not
glow when power level is reduced.
• This is normal - cooktop heating
element will begin cycling again
once the heating element has
cooled slightly.
Cooktop glass is scratched.
• Incorrect cleaning method used
- scratches cannot be removed,
but further scratching can be
avoided by following the cleaning
instructions in this manual.
• Cookware with rough bottom has
been used or cookware has been
slid across cooktop - scratches
cannot be removed, but further
scratching can be avoided by
ensuring cookware is flat-bottomed,
smooth, clean, and not slid across
cooktop.
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