Problem solving guide
73
Problem Possible cause and remedy
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and push it back in
again.
Remove and clean the water container filter (see
“Cleaning and care – Removing and cleaning the
water container filter”).
The water container was not correctly filled and
refitted for descaling.
Fill the water container to the descaling symbol
and restart the descaling programme.
Fill and replace the water
container appears after
switching on even
though the container is
filled and fitted in the
machine. The appliance
does not rinse.
The coffee machine needs descaling.
Switch the coffee machine off with the On/Off
sensor. Wait approx. one hour.
Switch the appliance back on again. As soon as
Heating-up phase appears, touch the sensor
control and then select Descale appliance.
Descale the coffee machine.
After switching on the
machine the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and waste container are emptied
after the coffee machine has been switched off, the
internal counter is not reset. Empty the drip tray and
the waste container appears in the display even
though the drip tray and the waste container are not
filled to the maximum. Remove the drip tray and
waste container from the machine, empty them if
necessary, and then refit them.
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