Problem solving guide
62
Problem solving guide
With the help of the following guide, minor faults in the performance of the appli‐
ance, some of which may result from incorrect operation, can be put right without
contacting Miele. This will save time and money.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating in‐
structions.
Repair work to electrical appliances should only be carried out by an au‐
thorised Miele service technician. Repairs and other work by unqualified per‐
sons could be dangerous. Miele cannot be held liable for unauthorised work.
Some of the messages in the display are more than one line long. Touch the or
sensor to read them in full.
The programme does not start
Problem Possible cause and remedy
The display remains
dark, and the Start/Stop
button indicator light
does not come on.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the fuse or circuit breaker has trip‐
ped.
The washing machine has switched off automatically
to save energy.
Switch it back on with the button.
You are asked to enter
a code.
Access via a code has been activated.
Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to ap‐
pear in the display the next time the machine is
switched on.
The following appears
in the display:
Call service Door
locked
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
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