MIO Alpha User Guide 12
Warranty and Regulations
Limited One Year Warranty
The MIO fitness watch, except the battery, is warranted to the original purchaser to be free from
defects in material and workmanship under normal use for a period of one (1) year from the date
of purchase. During the warranty period, and upon proof of purchase, the MIO fitness watch will
be repaired or replaced (with the same or similar model) at the option of the manufacturer, without
charge for either parts or labor. The warranty does not apply to damage resulting from abuse,
misuse, or alteration of the MIO watch. This includes any damage to the MIO that appears to
be caused by the use of tools. Without limiting the foregoing, damage resulting from bending or
dropping the MIO watch will be deemed to result from abuse or misuse. This warranty is void if the
watch case has been opened or otherwise tampered with.
There is a U.S. $12.00 charge for handling, postage, and insurance on warranty repairs. Contact
Physi-Cal Customer Service to arrange for warranty repair or replacement by phoning 1-877-770-
1116. It can take up to six weeks to receive your replacement or repaired watch after your defective
watch has been received at our warehouse. Please note that only your original retailer can offer a
refund according to their own terms and conditions.
You can also contact us by fax to arrange to receive return or replacement shipping authorization:
1-604-800-0471.
Neither the warranty nor any other warranty, express or implied, including implied warranties of
merchantability, shall extend beyond the warranty period (one year from date of original purchase).
No responsibility is assumed for any incidental or consequential damage, including but not limited
to damage resulting from inaccuracy of the product or any of its functions. The laws of some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so that
the above limitations or exclusions may not apply to you. The warranty gives you specific legal rights
and you may have other rights that vary from state to state. This warranty is void unless the MIO
watch is purchased from an authorized MIO reseller.
International Warranty
A separate warranty may be provided by international distributors for devices purchased outside
North America depending on the country. If applicable, this warranty is provided by the local in-
country distributor and this distributor provides local service for your device.
Warranty and Repairs Contact
MIO Watch Service
Toll-free: 1-877-770-1116
Fax: 1-309-689-6543
For full warranty service, register your Alpha online at: mioglobal.com/alpha
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