281062243-W2-N
Mira is a registered trade mark of
Kohler Mira Limited.
The company reserves the right to alter
product specifi cations without notice.
14648
Guarantee
Your product has the benet of our manufacture's
guarantee which starts from date of purchase. This
guarantee only applies in the United Kingdom and
RepublicofIreland.Toactivatethisguarantee,please
return your completed registration card, visit our
website or free phone 0800 5978551 within 30 days
of purchase (UK only).
Within the guarantee period we will resolve defects in
materials or workmanship, free of charge, by repairing
or replacing parts or product as we may choose.
This guarantee is in addition to your statutory
rights and is subject to the following conditions :
● Theguaranteeappliessolelytotheoriginal
installation under normal use and to the original
purchaser only. The product must be installed and
maintained in accordance with the instructions
given in this guide.
● Servicingmustonlybeundertakenbyusorour
appointed representative.
Note! If a service visit is required the product must
be fully installed and connected to services.
● Repairunderthisguaranteedoesnotextend
the original expiry date. The guarantee on any
replacement parts or product ends at the original
expiry date.
● Forshowerttingsorconsumableitemswe
reserve the right to supply replacement parts only.
The guarantee does not cover:
● Calloutchargesfornonproductfaults(suchas
damage or performance issues arising from
incorrect installation, improper use, inappropriate
cleaning, lack of maintenance, build up of
limescale, frost damage, chemical attack,
corrosion,systemdebrisorblockedlters)or
where no fault has been found with the product.
● Waterorelectricalsupply,wasteandisolation
issues.
● Compensationforlossofuseoftheproductor
consequential or indirect loss of any kind.
● Damageordefectscausediftheproductis
repairedormodiedbypersonsnotauthorisedby
us or our appointed representative.
● Routinemaintenanceorreplacementpartsto
repairedormodiedbypersonsnotauthorisedby
comply with the requirements of the TMV2 or
repairedormodiedbypersonsnotauthorisedby
TMV3 healthcare schemes
● Accidentalorwilfuldamage.
● Productspurchasedex-showroomdisplay.
What to do if something goes wrong
If your product does not work correctly refer to this
manual for fault diagnosis and check that it is installed
and commissioned in accordance with our instructions.
If this does not resolve the issue, contact us for help
and advice.
Helpdesk Service
Contact our Customer Services Team for
product advice, to purchase spare parts or
accessoriesortosetupservicevisit.Youcancontact
us via phone or e-mail - contact details below.
Please provide your model name, power rating (if
applicable) and date of purchase.
Mira Showers Website
(www.mirashowers.co.uk)
Visit our website to register your guarantee,
download user guides, diagnose faults, purchase our
full range of accessories and popular spares, or request
a service visit.
Spares and Accessories
We hold the largest stocks of genuine Mira
spares and accessories.Contact us for a
price or visit our website to purchase items from our
accessory range and popular spares. (Only available
in the United Kingdom )
Service/Repairs
No one knows our products better than our
nationwide team of Service Technicians. We
can carry out service or repair work to your product both
during and after the guarantee period. (Only available in
theUnitedKingdomandRepublicofIreland)Askabout
ourxedpriceservicerepairs.
0800 001 4040
Fax: 01242 282595
Email – Visit
www.mirashowers.co.uk/contactus
ByPost: Mira Customer Services Dept, Cromwell
Road, Cheltenham, Gloucestershire GL52 5EP
To Contact Us: Eire Only
01 531 9337
E-mail:
CustomerServiceEire@mirashowers.com
To Contact Us: UK
Customer Support
© Kohler Mira Limited, September 2019