Mitel 5320 - Using Mitel 5320;5330;5340;5260 IP phones

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Answering Second Calls.................................................................................................... 34
Answering Call Group Calls............................................................................................... 34
Splash Ring........................................................................................................................ 34
Making Calls........................................................................................................................... 35
Making Second Calls......................................................................................................... 35
Using Phone Features................................................................................................ 37
Commonly Used Features..................................................................................................... 38
Call Coverage........................................................................................................................ 38
Call Groups......................................................................................................................... 38
Call Lists............................................................................................................................. 39
Deflect Call......................................................................................................................... 41
Login................................................................................................................................... 41
Logout................................................................................................................................. 42
Monitor Groups................................................................................................................... 43
N-way Calling..................................................................................................................... 45
Phone Directory.................................................................................................................. 46
Speaker............................................................................................................................... 47
Transfer Calls..................................................................................................................... 48
Twinned Calls..................................................................................................................... 49
Voicemail............................................................................................................................ 50
Other Features....................................................................................................................... 50
Account Codes................................................................................................................... 51
Call Pickup.......................................................................................................................... 52
Company Speed Dial......................................................................................................... 53
Forwarding Phones............................................................................................................ 53
Handsfree answerback....................................................................................................... 56
Hold..................................................................................................................................... 56
Hold Notification................................................................................................................. 56
Intercom Calls..................................................................................................................... 57
Internal Phone Settings...................................................................................................... 58
Line Appearance................................................................................................................ 58
Mute.................................................................................................................................... 58
One Touch Speed Dial....................................................................................................... 59
Page.................................................................................................................................... 59
Park and Retrieve.............................................................................................................. 60
Redial.................................................................................................................................. 61
Volume Control................................................................................................................... 61
Using Headsets............................................................................................................ 63
Connect and Configure Headsets.......................................................................................... 64
Answer Call With Headset..................................................................................................... 64
End Calls with the Headset................................................................................................... 64
Mute the Headset.................................................................................................................. 64
Make Calls with the Headset................................................................................................. 64