Mitel 5330 - Page 5

NuPoint VoiceMail Setup
Setting up your new mailbox
When you access your mailbox for the first time, a user tutorial automatically activates. This will guide you through how to change your
password, record a greeting and your name.
 Press the VoiceMail key or dial 6999.
 Enter your Passcode when prompted. (For the first time until you change it, it is 1111)
 Follow the prompts to change your passcode.
 Follow the prompts to record your greeting.
 Follow the prompts to record your name.
o If you are interrupted at any time during the tutorial, and the tutorial is not completed in its entirety, you will need to
repeat the full tutorial, including the passcode default of 1111.
Accessing your mailbox
From your own extension
 If you have messages, press the flashing message button.
 If you do not have any messages, press the VoiceMail key.
 Enter your Passcode when prompted.
From another extension
 Press the VoiceMail key or dial 6999.
 Press * to back out of another user’s mailbox.
 Enter your mailbox number followed by *.
 Enter your Passcode when prompted.
From Outside the office
 Dial the main telephone number to the office
 Enter your extension number
 When your voicemail answers, press *.
 Enter your Passcode when prompted.
Basic Voice Mail Commands:
While the message is playing:
 Back up in 5 second increments *
 Pause (default 30 seconds) 1
 Forward 5 seconds #
 Skip to your next message 8
After message has played:
 Discard 3
You can press * immediately after deleting to recover it
 Keep 5
 Give message to a coworker 4
Changing Your Greeting
 Log into VoiceMail
 Dial 8 for Options
 Dial 4 for Greetings
o Dial 7 for your Greeting
o Dial 4 for your Extended Absence Greeting
 Follow prompts to record your greeting.