TRANSFERRING A CALL TO AN OUTSIDE NUMBER
With call in progress, press the (Transfer) button
Press 8 for outside dial tone
Dial the telephone number
Hang up
TRANSFERRING A CALL TO HOLD ON AN EXTENSION
With call in progress, press the Transfer to Hold Button or 346
Dial the extension number (or press the programmed button for that extension)
*Blind Transfer: Hang up. Call will ring through to the transferred extension.
*To announce the call: After 2 short rings, inform user of the call.
Hang up to complete the transfer.
TO RETRIEVE A CALL HOLDING or RINGING ON AN EXTENSION
From any telephone on the system, Press 4 or Pickup if Programmed
Dial the extension number where the call is holding
The held call will now be live
MUTE
Press the (Mute) button (key will light red when feature is activated)
You can hear your caller, but they cannot hear you
To un-mute – press the lit (Mute) button
CALL FORWARDING
To forward your calls to another number
Dial Forward Feature Code 355
Enter 8+the outside phone number to forward your phone to
Press Speaker to hang up
To cancel call forwarding
Dial Forward Feature Code 355
Press Speaker to hang up
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