Why doesn't Mitel Conference System recognize my cell phone digits?
If the Mitel Conference System does not recognize your cell phone digits, you may need to enable dual tone multi-frequency (DTMF) on your cell phone.
How to recover my voice mail passcode on Mitel Conference System?
If you do not know your voice mail passcode for the Mitel Conference System, try using your extension number, as this is the default passcode. If your mailbox does not have an assigned passcode, pressing # might grant you access. If these options do not work, you should contact your voice mail administrator for assistance.
What to do if I get a 'Mailbox quota grace limit reached' message on Mitel Conference System?
If you get a “Mailbox quota grace limit reached” message on your Mitel Conference System, it means the voice mail system grace limit has reached its capacity. Contact your voice mail administrator for assistance.
Why I cannot use voice mail features on Mitel Conference System?
If you cannot use one or more of the voice mail features described in this guide for Mitel Conference System, it may be because your system does not support the feature, or your voice mail administrator may not have enabled the feature. Contact your voice mail administrator for more information.
Introduction to the user guide for Mitel IP phones and overview of features.
Overview of Mitel IP phone hardware, features, and capabilities.
Detailed descriptions of phone components like handset, display, buttons, and indicators.
Instructions for adjusting the phone's display angle for better visibility.
How to adjust phone volume levels and select a ring tone.
Adjust display contrast, brightness, language, and text size.
View and delete call records from the call history.
Add, edit, and dial contacts using the People application.
Assign features or speed-dial numbers to programmable buttons.
Reset phone to defaults, switch keymaps, and activate door relay.
Answer calls, handle waiting calls, and use automatic call access.
Redirect calls and use automatic trunk answer for incoming external calls.
Place emergency calls via IP or analog line, and make internal calls.
Place external calls and redial the last dialed number.
Utilize speed dial, directory search, and account codes for efficient calling.
Manage handsfree mode, ring intercom, mute, call hold, and hookflash functions.
Transfer calls, use reverse transfer, park/pickup calls, and group pickup.
View system info, caller ID, and manage call forwarding settings.
Configure call routing and use handoff to move active calls between devices.
Place, add parties to, and transfer ad hoc and meet-me conference calls.
Use hot desking for shared phones and the assistant for system configuration.
Remotely configure DEE, DND, call forwarding, and station passcode.
Overview of inter-station, DND, reminder, page, and voice messages.
Leave, view, respond to, cancel, and delete messages at other extensions.
Set up DND status and messages to block incoming calls and pages.
Set reminders and place page announcements to other system users.
Understand hunt groups, UCD, and ACD types for call distribution.
Log in/out of ACD hunt groups to receive or stop calls.
Supervisor features like agent help, call monitoring, and stealing calls.
Join or monitor hunt group calls using the Barge-In feature.
Information on cordless handsets/headsets and the cordless module.
Procedure to pair cordless handsets and headsets with the cordless module.
Features, operation, and LED indicators for cordless handsets and headsets.
Use devices for remote control and understand alerting tones, LEDs, and battery.
Access module info and manage pairing via the Cordless Devices Application.
Guide to solving IP phone issues and contacting the system administrator.
Explanations for common error messages and troubleshooting tips for problems.
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General