Mobi Technologies DualScan

Questions and Answers

K
Kevin ThorntonJul 26, 2025
What to do if Mobi Technologies DualScan shows “Errp” on screen?
- R
  Robert GibbsJul 26, 2025
  If your Mobi Technologies Thermometer displays 'Errp', it could be due to a hardware problem (consult the manufacturer). Alternatively, the environment temperature might be outside the correct range. For ear measurements, ensure the thermometer is used in an environment between 10°C and 40°C (50.0°F and 104.0°F). For forehead measurements, the range should be 15°C to 40°C (59.0°F to 104.0°F). Place the thermometer within the appropriate environment.
P
Paul MillsJul 31, 2025
What to do if Mobi Technologies DualScan Thermometer shows battery symbol on LCD?
- K
  Kaitlyn RomanJul 31, 2025
  If you see a battery symbol on the LCD of your Mobi Technologies Thermometer, it indicates a low battery. Replace it with a new one.
S
Stacy SmithAug 3, 2025
Why Mobi Technologies DualScan Thermometer is not responding when pulling out insulator?
- K
  Kaitlin RiveraAug 3, 2025
  If your Mobi Technologies Thermometer doesn't respond or resets automatically when you remove the insulator, it could be due to a drained battery (change the batteries) or incorrect battery polarity (take out the battery and reinsert it correctly).
D
Danny ManningAug 8, 2025
What to do if Mobi Technologies Thermometer shows “Hi” on screen?
- N
  Nicole MooreAug 8, 2025
  If your Mobi Technologies Thermometer displays 'Hi' on the screen, double-check the operation method. Refer to the user’s manual for proper measurement instructions.
K
Kimberly NelsonAug 12, 2025
What to do if Mobi Technologies Thermometer shows “Err5” on screen?
- M
  Mary McdanielAug 12, 2025
  If your Mobi Technologies Thermometer shows 'Err5' on the screen, it indicates an operation error, specifically if more than 15 seconds have passed without a test result in heart rate measurement mode. Please carefully follow the instructions in the user manual.
R
rosskimberlyAug 16, 2025
What to do if Mobi Technologies DualScan shows “Lo” on screen?
- K
  Kayla MartinezAug 16, 2025
  If your Mobi Technologies Thermometer displays 'Lo' on the screen, ensure that the thermometer is correctly angled for the eardrum or forehead. Refer to the user’s manual for guidance on proper angling.
W
williamsdavidAug 20, 2025
What to do if Mobi Technologies Thermometer shows “Er25” on screen?
- B
  brownwilliamAug 20, 2025
  If your Mobi Technologies Thermometer displays 'Er25' on the screen, it indicates a thermometer temperature measurement circuit failure. Consult the manufacturer.