16
TROUBLESHOOTING
In the unlikely event that you experience a problem with your
Mockmill, or should you have any questions as to how it works,
please call us or send us an e-mail to info @ mockmill.com
(USA to support@mockmill.com). Our experts can solve virtually
all problems on the phone.
Listed below are some possible problems and how they can be
usually resolved.
The mockmill is humming, but it does not mill
Switch hoff the Mockmill and adjust the scale to position 10. Turn the
Mockmill on. The milling should start again.
Please make sure that you always switch the Mockmill first and then fill
with grains.
When the Mockmill is still humming
Switch off the Mockmill and remove the plug from the socket. To
remove the grains from the hopper, carefully lift and invert the
Mockmill, pouring the grains into a bowl. Then turn the hopper past
position 20. The mill can now be switched back on. The food causing
the jam will be discharged. Now plug the Mockmill back in, switch it
on, and adjust the scale to the required fineness.Now load the hopper
with the grains and discharged food to continue milling.
Please make sure that you always switch the Mockmill on first and
then fill the hopper with grains.