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Buildup on the milling stones
In the case that a hard film has formed on the stones, one that
doesn’t disappear simply by milling hard grains on a coarse setting,
please open the Mockmill as described on page 10. Using a sharp
tool, such as a paring knife, make a few gashes across the film’s
surface. Put the Mockmill back together, as shown starting on
page 11, step 4, and mill on a very coarse setting 1 - 2 cups of hard
grains. The gashes you made provide a point of attach for the coarse
grains, and they will now be able to remove the film.
WARRANTY & REPAIR
The Mockmill is guaranteed by Wolfgang Mock GmbH for home use
against material and manufacturing defects for a period of 12 years
and for commercial use 2 years from the date of purchase. Please
register your device online under
mockmill.com ⟶ Service / Help⟶
Help / Support ⟶ Downloads
to validate your warranty.
The warranty does not cover damage to fragile parts, such as the
hopper or flour chute, when caused by improper use. These can,
however, easily be replaced at a little or no cost to you. We will repair
or replace any defective Mockmill within the warranty period.
If repair or replacement parts are required, please call us or send an
email to info@mockmill.com (USA to support@mockmill.com)
before returning the defective mill so that we can locate the nearest
authorized service center for you.
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