MOON Eclipse CD Player
Service and Warranty
(U.S.A and Canada only)
Please take the time to complete and mail the warranty card supplied with your MOON Eclipse CD
Player. This card is necessary to activate your full warranty, as well as allowing you to receive
information on new products and services. Alternatively, you may visit our website
www.simaudio.com and go to the “warranty registration” section where you can register on-line.
If you experience a problem with your Eclipse, contact your dealer first. Most often, problems are
merely minor oversights that are easily solved, and this will save you both the time and the cost of
shipping the amplifier back to us. If your dealer is not able to diagnose the problem, please feel free to
contact our service department. If required, service must be performed by a Simaudio Ltd.
authorized center such as your national distributor. In order to prevent any damage during transport,
the Eclipse must be packed with all of its original internal materials and shipped in the original box.
Please keep your box and shipping materials.
MOON Eclipse CD Players are guaranteed against defective materials and workmanship for a period
TWO (2) years, parts and labor, to the original owner, with the exception of the CD drive mechanism.
The Philips CD drive is guaranteed for ONE (1) year, parts and labor to the original owner. Upon
receiving your registration card (either by mail or via our on-line warranty registration), this warranty is
immediately upgraded to TEN (10) years, parts and labor to the original owner only, with the exception
of the Philips CD drive which is guaranteed for THREE (3) years, parts and labor to the original owner
only. Additionally, your Eclipse must be purchased from an authorized MOON dealer to qualify for
warranties. These warranties are voided in the case of accident, or if the unit was tampered with,
somewhere other than at an authorized Simaudio service center. This warranty is valid only in Canada
and USA. In other countries, the warranty conditions are defined and limited only by the local
distributor.
Simaudio Ltd. limits its liability to the repair or replacement of the MOON Eclipse CD Player.
Simaudio Ltd. cannot be held responsible for any damages caused to any other equipment, whatever
the circumstances and/or causes arising thereof.
Canada Simaudio Ltd. USA Simaudio USA
95 Chemin Du Tremblay, Unit 3 100 Walnut Street, Door 13
Boucherville (Québec) J4B 7K4 Champlain, NY 12919
Tel. (450) 449-2212
Fax (450) 449-9947
E-mail: service@simaudio.com
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Service and Warranty 17
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