5
I can’t create a
Smart Life account
(I don’t receive
When the camera
is turned on, it
does not make
any sounds and
The camera does
not turn on after
updating the latest
The camera does
not read the QR
code
Check the SPAM folder in
your e-mail
2) Sign up for an account
through the recommended
email services: Gmail, Bing,
Yahoo
Register an account via your
mobile phone number
It may happen as the result of
a failed update installation. To
solve the problem, contact us via
support@morvelli.com and we
will send you the latest rmware
and update instructions
It may happen as the result of
a failed update installation. To
solve the problem, contact us via
support@morvelli.com and we
will send you the latest rmware
and update instructions
This may happen if the camera
is not in QR code reading
mode. Reading mode is fast
ashing red lights, if the status
indicator (ashing lights) is blue
or unblinking red, you need
to reset (hold down the reset
key button on the back of the
camera for 7-10 seconds) and try
again.
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