Morvelli FHD-30 - Page 7

7
Don’t receive

motion in camera

The camera will not
connect to my Wi-Fi
router

Video archive not
loading (or loading

The camera does
not indicate the
memory card
 Motion sensor mode is not
enabled
 Detection notications are
not congured in Smart Life
account
 Detection notications are not
congured in your smartphone
Perhaps you have a router (Wi-
Fi network) that operates
at 5GHz. Solution: Connect
the camera use WIFI extender
(increases the range of the
Wi-Fi signal and converts the
frequency from 5Ghz to 2.4GHz)
If your router operates at two
frequencies (5Ghz and 2.4GHz),
try temporarily to disable the
5GHz frequency, connect the
camera, and then turning 5GHz
back on
 There is no internet
 No Wi-Fi signals
 Wi-Fi signal is too weak
 Wi-Fi signal is weak
 Low internet speed (in your
router or smartphone)
 Try to format the card to the
FAT32 le system
 Try to format the memory
card through the Smart Life app
 The memory card is not
maintained by the camera (The
camera maintains microSD
memory cards 16, 32, 64 and
128Gb)