64 - Troubleshooting
The following referring to specific problems:
Has the phone
been damaged,
dropped or got
wet?
Dropping your phone, getting it wet, or
using a non-Motorola battery charger can
damage the phone. The phone'slimited
warranty does not cover liquid damage or
damage caused from using non-Motorola
accessories.
I can't hear my
phone ring.
Ensure that your phone is not set to Silent
or Vibrate. See page 20 on how do modify
your phone's Alert and Ring Tone profiles:
Loud, Soft Ring, Vibrate, Ring & Vibrate,
and Silent.
Problem Solution
My phone was
stolen. To whom
should I report
this?
Report a stolen phone to the police and to
your service provider.
I forgot my
password
See “Changing Your Unlock Code” on
page 60.
I pressed the End/
Power key, but
nothinghappened.
To either turn your phone On or Off, you
must Press and Hold the End/ Power Key
for a couple of seconds. If your phone will
still not turn On when you do this, then
check to see if your phone's battery is
charged.
Question Answer
C115.CG.book Page 64 Friday, June 25, 2004 3:23 PM
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