26 General information
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call: (65) 68412668.
Email: support@alcom.com.sg
You will receive instructions on how to ship the Products or Accessories at your expense
and risk, to a SUNCORP Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of
purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty
card was included in your box, a completed warranty card showing the serial number
of the Product; (d) a written description of the problem; and, most importantly; (e) your
address and telephone number.
Technical Information
Connecting to a switchboard
This product is intended for use within Singapore for connection to the public telephone
network.
Recall
You may need to use the recall function if you are connected to a switchboard. Contact
your PABX supplier for further information.
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