If you can't update apps
If you see apps waiting to update that are stuck in “Pending” status, update the Chrome app first.
1. On the “Pending downloads” screen, cancel all downloads.
2.
Swipe to Chrome and touch Update.
3. After Chrome has updated, touch .
Apps will now update normally.
Problems with app you installed
After each step, check to see if the issue is fixed:
1. Check for updates to the app.
2.
If you can open the app, touch or > Help and look for troubleshooting information.
3. Clear the app's cache.
4. Go to the developer’s website for support.
a. Open the Play Store app.
b.
Touch your profile icon > Manage apps & device.
c. Touch the app and swipe down to see a link to the website.
Camera issues
Photo looks blurry
Wipe the lens clean with a soft, dry cloth and retake the photo.
If new photos still look blurry:
•
Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality.
•
Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital photo. If you use
zoom during the shot itself, pixelation will be more evident.
•
If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works best for
outdoor shots; the algorithm that stitches the images together isn’t optimized for indoor, up-close
shots.
Accidentally deleted photos
You can try to recover recently deleted photos.
If recovered, be sure to back up your photos to the cloud.
WhatsApp camera issues
If you installed WhatsApp and have problems taking photos or videos with it:
Fix issues : App issues
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