Troubleshooting
144
The display says:
Enter Unlock
Code
. How do I
unlock my
phone?
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. (See “Locking and
Unlocking Your Phone” on page 138.) If
this fails, call your service provider (the
company that sends you your monthly
wireless service bill).
My phone asks
for an unlock
code when I try
to open a
feature.
The application you want is locked. If
you own the phone but do not know
the unlock code, see “If You Forget a
Code or Password” on page 137.
My phone does
not ring.
If you see
t or y in the display,
then the ringer is turned off. See
“Ring Styles” on page 116.
Also, the ringer may be set to Silent
even though your phone is set to a ring
alert style. See “Customize an Alert
Style” on page 117.
My phone rings
even though I
selected the
Silent (or
Vibrate) alert
style.
The ringer may be set to play a tone
even though your phone is set to a
silent alert style. See “Customize an
Alert Style” on page 117.
Problem Solution
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