Troubleshooting
148
My battery didn’t 
last as long as I 
expected. What 
can I do to 
extend battery 
life? 
Your battery’s performance is affected 
by charge time, feature use, 
temperature changes, and other factors. 
For tips on extending your battery life, 
see “Battery Use” on page 29.
I am unable to 
record a voice 
note, voice 
name, or voice 
shortcut 
Try moving to a quieter location to make 
your voice recording. Hold the phone 
about four inches (10 centimeters) away 
from your mouth, and speak directly 
into your phone’s microphone in a 
normal tone of voice.
I plugged the 
data cable into 
my phone but my 
phone did not 
beep. How do I 
know if the data 
cable is ready to 
go? 
The beep indicates that you are set up 
correctly. If you did not hear a beep, 
make sure that both ends of the data 
cable are connected—the smaller end 
to your phone and the larger end to 
your computer. 
Also, your computer may have 
deactivated the port to save power. Try 
opening an application that uses the 
port, like a fax or dial-up application, 
and your computer will automatically 
activate the port.
Problem Solution