Troubleshooting
130
The following refer to specific problems:
Has the phone
been damaged,
dropped, or
gotten wet?
Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
Was a
non-Motorola
battery or
battery charger
used?
Problem Solution
My phone was
stolen. To whom
should I report
this?
Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).
I forgot my
password.
See “If You Forget a Code or Password”
on page 125.
I pressed the
power key, but
nothing
happened.
Be sure to press and hold P (the
power key) until the display appears
and you hear an audible alert. (This
could take several seconds.) If nothing
happens, check that a charged battery
is installed. (See “Installing the Battery”
on page 19.)
Question Answer
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