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Troubleshooting 
I cannot hear 
others on my 
phone. 
While on a call, press the upper volume 
key on the left side of your phone. Your 
phone display should show the volume 
increasing.
Also, make sure that your phone’s 
earpiece is not blocked by its carrying 
case.
I cannot open my 
inbox. 
Before you can use text or information 
services messages, you must set up the 
appropriate inbox. See “Setting Up the 
Text Message Inbox” on page 93.
How do I see the 
calls I sent or 
received? 
To see the most recent calls you dialed 
or received, open the “Recent Calls” 
lists:
M > Recent Calls
> Received Calls
or
Dialed Calls
Problem Solution