June 22, 2006 5
Level Service Manual Introduction
PRELIMINARY
by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or
patent applications of Motorola, except for a nonexclusive license to use the Motorola product
and the Motorola computer programs with the Motorola product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper installation,
operation, and maintenance of W220 telephones. Refer questions about this manual to the nearest
Customer Service Manager. This manual contains mechanical service information required for
the equipment described and is current as of the printing date.
Audience
This document aids service personnel in testing and repairing W220 telephones. Service
personnel should be familiar with electronic assembly, testing, and troubleshooting methods,
and with the operation and use of associated test equipment.
Scope
This manual provides basic information relating to W220 telephones, and also to provide
procedures and processes for repairing the units at Level 1 and 2 service centers including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
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