MPH Sure Shot - 8 TROUBLESHOOTING THE LASER; Troubleshooting Symptoms and Causes; Error Messages

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8 TROUBLESHOOTINGTHELASER
Toensuretheunitisingoodworkingorder,pressingtheSELF‐TESTBUTTONonthetouchscreen’sMAIN
MENUscreenwillinitiatetheself‐testfunctionforthelaser.Thiscanbedoneatthebeginningofevery
shiftoranytimeanoperatorfeelsaself‐testisnecessary.
Ifyou
arehavingissuesorsuspectthattheSureShot™laserismalfunctioning,pleasecheckthe
followingitems:
Troubleshooting:
Symptom PossibleCause
SureShot™willnotpoweron Batteriesaredepleted;12VDCpowercablenotpluggedin;Batterydoorisopen
Touchscreenwillnotproperlyrespond Touchscreenneedstoberecalibrated
Screentextishardtoread Displaybrightnessneedstobeadjusted;
CannotseespeedorrangeintheHUD CheckHUDShowSpeedandShowRangesettings
SureShot™willnotcapturetargets Verifythetargetdistanceisbeyondthecurrentrangemodesetting;Verifythe
minimumandmaximumspeedsandrangesaresetcorrectlyforthetargetat
hand;
SureShot™willnotrangetodistant
targets
Targetisnotreflectiveenough;Targetistoofaraway;Targetisbeyondmaximum
rangeand/orspeedsettings;Lensisblockedorfogged
Noaudiotonewhenfiring. ChecktoseeifaudioismutedoriftheBeepOptionissettoValidResultonly.
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ErrorMessages:
ErrorMessage MessageMeaning OperatorAction
LOWVOLTAGE Thebatteryor12VDCvoltagehasfallen
belowthelaserminimumvoltage
Replacethebatteries;Checkthe12VDC
powersupply
RFI Externalradiointerferencehasbeen
detectedandthelaserwillnotallow
readingsuntilithasbeenremoved
Movethelasertoanareawithout
externalradiointerferenceorremove
theinterference
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Ifyouareunabletoresolvetheproblemonyourown,pleasecontactusatinfo@mphindustries.com.
Ifyouneedtoreturnyourlasertousforservice,pleaserequestaReturnMaterialsAuthorization(RMA)
numberatwww.mphindustries.com.
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