MPH Sure Shot - 14 RETURN POLICY; Customer Satisfaction and Returns


43
14 RETURN POLICY
CustomersatisfactionisveryimportanttoMPHIndustries.ItisMPHIndustries’policyandobjectiveto
allowprospectivepurchasersampleopportunitytobecomefamiliarwithourproducts priorto
purchase.Wedosothroughourproductrentalanddemonstrationprograms.
MPHIndustriesiscommittedtodesigningandmanufacturingourproductsto
thehigheststandardsof
qualityandreliability.Weofferalimitedwarrantythatcoversallmaterialsandworkmanship.Detailsof
thewarrantyarefoundintheStatementofWarrantyintheOperator’sManual.
Wedonotwantcustomerstoincurunreasonableinconvenienceduetoequipmentfailure.MPH
Industrieswillreplace
anyMPHproductormakeafullrefundifrepairscannotbemadewithintheinitial
30daysofownership.Ifreplacementisofferedorrepaircanbemadebutthecustomerins istson
returningtheproductwithinthisinitial30dayperiod,a15%restockingfeewillbeassessed.
After
theinitial30dayownershipperiod,MPHIndustrieswillhonoritswarrantythroughei ther the
repairorreplacement(MPH’sdiscretion)ofthemalfunctioningproductduringthewarrantyperiod.

