Restart and verify .................................................................................................................................. 16
Send test SMS from TopView................................................................................................................. 16
Verify that modem can receive SMS messages ...................................................................................... 17
Diagnosing incoming SMS issues - Verizon ......................................................................................... 17
Model MTR-LVW2 (older model) ................................................................................................... 17
Model MTR-LNA7 (newer model) ................................................................................................... 17
Set SMS Format to “Verizon” ..................................................................................................... 17
Set Global Option to verify SMS Format = Verizon ...................................................................... 17
Create separate user accounts............................................................................................................... 18
HTTPS on Windows 7 SP1, Server 2008 R2SP1, Server 2012 ................................................................... 19
Symptom ........................................................................................................................................... 19
Resolution ......................................................................................................................................... 19
Restrictions and Notes........................................................................................................................... 21