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4.15 Service Call Error
When certain machine problems occur these message will appear in the LCD.
4.15.1 Call For Service
Symptom: “Call For Service” is in the LCD.
Suggested corrective action:
1. Verify the lamp turns on when the book cover open and close.
2. Verify the mirror carriage moves normally. (See “Mirror carriage error”, page 4-3)
4. If during step 1 the lamp did not turn on, check the following connection:
• Lamp assembly to the Inverter PCB (CN2)
• Inverter PCB (CN1) to the Harness to the CCD PCB (P2000 00)
5. Replace the lamp and/or the Inverter PCB.
4.15.2 Please Call Service
When certain machine problems occur a “Please Call Service” message will appear in the LCD. When this
message appears, access the printer maintenance mode / Service call function to determine the cause of
the “Please Call Service” error message.
To access the printer maintenance modes:
1. Press PROGRAM, *, 6.
The mode are contained within two main menu level.
Set Replace Counter
Program/Enter
Service Call
Program/Enter
2. Press PROGRAM to select “Service Call” mode and then press ENTER.
3. The error message will be displayed.
For example, when “Heater error” and “Drum Fuse Error” has occurred, the LCD will show:
Service Call : 2
Heater Error
Press PROGRAM to show the other printer error message.
Number of errors
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