Napoleon PF600 - User Manual

Questions and Answers

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hschwartzAug 15, 2025
What to do if my Napoleon PF600 burner will not light with the ignitor, but will light with a match?
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  Michael FitzpatrickAug 15, 2025
  Check that the electrode wires are firmly pushed onto the terminal on the ignition module and that the lead wires from the module to the ignition switch are firmly pushed onto their respective terminals. Make sure the gap between the electrode end and the collector box is between 1/8 - 3/16". If none of that works, try replacing the battery with a new one.
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rileyryanAug 18, 2025
Why is there low heat/low flame on my Napoleon PF600 Grill when the valve is on high?
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  elarsonAug 18, 2025
  If you're using propane, double-check that you're following the lighting procedure carefully. For natural gas, the supply line might be too small, so ensure the pipe is properly sized according to the installation code. For both gas types, make sure you preheat the grill with the main burners on high for 5 to 10 minutes.
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Luke HallAug 21, 2025
What to do if my Napoleon Grill has excessive flare-ups or uneven heat?
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  Elizabeth MitchellAug 22, 2025
  First, check that the sear plates are correctly installed with the holes facing the front and the slots on the bottom. Ensure you pre-heat the grill with the main burners on high for 5 to 10 minutes. Also, regularly clean the sear plates and drip pan to prevent grease and ash buildup. Do not line the pan with aluminum foil.
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Stephanie CookAug 25, 2025
Why does my Napoleon Grill burner output on “high” setting is too low?
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  Susan SavageAug 26, 2025
  Check the gas level in your propane cylinder. Make sure the supply hose isn't pinched, and if it is, reposition it. Clean the burner orifice, and also clean out the venturi tube to remove any spider webs or foreign matter. Ensure lighting procedure is followed carefully. If the ceramic tile is cracked, order a replacement from your authorized Napoleon dealer.
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fjacobsAug 28, 2025
What to do if the infra-red burner flashes back on my Napoleon Grill?
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  Nathaniel HendricksAug 28, 2025
  Turn the burner off and let it cool down for at least two minutes. Make sure that objects or accessories cover no more than 75% of the grill surface to ensure adequate ventilation. If there is a leaking gasket surrounding the ceramic tile, or a weld failure in the burner housing, contact your authorized Napoleon dealer for instructions on ordering a replacement burner assembly.
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Christina WebsterAug 31, 2025
Why do Napoleon PF600 Grill burners burn with a yellow flame and smell of gas?
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  Jeremy HooverAug 31, 2025
  This could be due to a spider web or other debris, or improper air shutter adjustment. Thoroughly clean the burner by removing it. Open the air shutter slightly according to the combustion air adjustment instructions.
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aaron97Sep 4, 2025
What to do if flames lift away from burner, accompanied by the smell of gas on Napoleon Grill?
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  Scott TownsendSep 4, 2025
  This is likely due to improper air shutter adjustment. Close the air shutter slightly according to the combustion air adjustment instructions.
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christineboyerSep 7, 2025
How to fix Napoleon PF600 burners that will not crosslight each other?
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  Miss Tracy LoweSep 7, 2025
  The ports along the back of the burner are likely plugged. Clean the burner ports to resolve this.
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Dana YatesSep 12, 2025
What to do if the pilot will not light on my Napoleon PF600?
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  Steven StanleySep 12, 2025
  After turning the pilot knob to high, wait about 20-30 seconds for the air to purge from the gas supply line while pressing the igniter. If that doesn't work, clean the pilot orifice or replace the lead wire if it is loose or off. You may also need to clean the pilot electrode.