How to fix a Napoleon PRO825RSBI when the burner won't light with the igniter?
If the main burner on your Napoleon Grill will not light with the igniter but lights with a match, the jet-fire outlet is likely dirty or clogged. Clean the jet-fire outlet with a soft bristle brush.
Why is the Napoleon PRO825RSBI Grill not getting hot enough?
If your Napoleon Grill has low heat or a low flame even when the valve is turned to high, it could be due to several reasons. For propane grills, ensure you are following the correct lighting procedure, with all gas grill valves in the off position when you turn on the tank valve. Turn the tank on slowly to allow pressure to equalize. For natural gas grills, the supply line might be undersized, so the pipe must be sized according to installation code. For both types of grills, make sure you preheat the grill with both main burners on high for 10 to 15 minutes.
What to do if my Napoleon PRO825RSBI Grill has excessive flare-ups?
Excessive flare-ups or uneven heat in your Napoleon Grill can occur due to several factors. First, check that the sear plates are installed correctly, with the holes towards the front and the slots on the bottom. Improper preheating can also cause this issue, so preheat the grill with both main burners on high for 10 to 15 minutes. Finally, excessive grease and ash build-up on the sear plates and in the drip pan can lead to flare-ups, so clean these components regularly. Do not line the drip pan with aluminum foil.
Why is the electronic ignition not working on my Napoleon Grill?
If the electronic ignition on your Napoleon Grill is not working, several issues could be the cause. Here's what to check: 1. Ensure the unit is properly connected to a working GFI protected outlet. 2. Check and replace the fuse located on the outlet line of the transformer if it's blown. 3. Verify the transformer output; it should be 12VAC, and replace it if required. 4. Clean any corroded or loose terminals on the switch or circuit board, ensuring connectors are firmly pushed together. Access to the circuit board is under the electrical cover on the left side of the cabinet. 5. Replace the igniter if it's faulty; it's located under the electrical cover. 6. Clean or replace dirty or corroded electrodes as needed.
Why is the burner output low on my Napoleon Grill?
If the burner output on the 'high' setting is too low on your Napoleon Grill, and you notice a rumbling noise with a fluted ring blue flame at the burner surface, consider the following: * Check the gas level in your propane cylinder. * Ensure the supply hose is not pinched and reposition it if necessary. * Clean the burner orifice and venturi tube. * Follow the lighting procedure carefully: ensure all gas grill valves are off when turning on the tank valve, and turn the tank on slowly to equalize pressure.
Napoleon PRO825RSBI: why aren't the oven and control panel lights working?
If the oven and control panel lights on your Napoleon Grill are not working, check the following: * Ensure the grill is connected to a working GFI protected outlet. * Check and replace the fuse located on the outlet line of the transformer if it's blown. * Verify the transformer output; it should be 12VAC, and replace it if required. * Clean any corroded or loose terminals on the switch or circuit board, ensuring connectors are firmly pushed together. The circuit board is accessible under the electrical cover on the left side of the cabinet. * If only the oven lights are out, replace the bulbs.
What to do if the infrared burner flashes back on my Napoleon PRO825RSBI Grill?
If the infrared burner on your Napoleon Grill flashes back, making a loud 'whoosh' sound and then a continuous blow-torch type sound while growing dim, the causes and solutions are: * Turn the burner off and let it cool for two minutes. Relight and burn on high for five minutes or until the ceramic tiles glow red evenly. * Ensure no more than 75% of the grill surface is covered by objects. * Inspect the ceramic tiles for cracks after cooling. If cracks are found, contact your Napoleon dealer for a replacement burner assembly.
Why does my Napoleon PRO825RSBI Grill have a yellow flame and smell of gas?
If the burners on your Napoleon Grill are burning with a yellow flame and there is a smell of gas, it could be due to a spider web or other debris, or improper air shutter adjustment. To resolve this, thoroughly clean the burner after removing it. A qualified gas installer should slightly open the air shutter according to the combustion air adjustment instructions.
Why are the flames lifting away from the burner on my Napoleon Grill?
If the flames lift away from the burner on your Napoleon Grill, accompanied by the smell of gas, and you're experiencing difficulties in lighting, the issue is likely due to improper air shutter adjustment. A qualified gas installer should slightly close the air shutter according to the combustion air adjustment instructions.
Why is "paint" peeling inside my Napoleon PRO825RSBI lid?
If what appears to be paint is peeling inside the lid or hood of your Napoleon Grill, it's likely hardened grease that has dried into paint-like shards. Regular cleaning will prevent this build-up. The finish on the lid and hood is porcelain and will not peel.
Covers warranty periods for components and conditions.
Process for obtaining replacement parts and warranty claims.
Critical warnings for gas leak detection and general use.
Essential practices for safe grill operation.
Standards, California Prop 65, and propane cylinder safety.
Electrical safety and gas leak detection procedures.
Step-by-step guide for lighting the grill burners.
Physical dimensions and grill size specifications.
Proper connection of propane and natural gas hoses.
Initial lighting procedures and general cooking tips.
Explains cooking methods and infrared heat principles.
Cooking time chart for infrared grilling.
Detailed guide for cleaning various parts of the grill.
Annual servicing, combustion air adjustment, and part care.
Initial assembly steps and providing power to the grill.
Specific instructions for propane and natural gas hose connections.
Common problems and their solutions for grill operation.
Comprehensive list of all grill components and their part numbers.
General| Type | Gas Grill |
|---|---|
| Cooking Area | 1230 sq. in. |
| Burners | 5 |
| Total BTU | 80, 000 BTU |
| Rotisserie Burner | Yes |
| Material | Stainless Steel |
| Dimensions | 62.5 x 25.5 x 50.5 in |
| BTU | 80, 000 BTU |
| Fuel Type | Propane |
| Side Burner | Yes |
| Ignition Type | Jetfire Ignition |
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