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Napoleon PRO825RSBIPSS-3 - User Manual

Napoleon PRO825RSBIPSS-3
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EN
FR
PG.21
PG.42
www.napoleon.com
N415-0537 JUN 24.19
APPLY SERIAL NUMBER LABEL FROM CARTON
Serial No.
XXXXXX000000
MODEL NO.
Noce to Installer: Leave these instrucons with the grill owner for future reference.
This gas grill must be used only outdoors in a well-venlated space and must not be used inside a
building, garage, screened-in porch, gazebo or any other enclosed area.
Adults and especially children should be alerted to the hazards of high surface temperatures.
Young children should be supervised near the gas grill.
WARNING
Do not try to light this appliance without
reading the “LIGHTING” instrucons secon
of this manual.
Do not store or use gasoline or other
ammable liquids or vapors in the vicinity of
this or any other appliance. An L.P. cylinder
not connected for use must not be stored in
the vicinity of this or any other appliance.
If the informaon in these instrucons is
not followed exactly, a re or explosion may
result, causing property damage, personal
injury or death.
Wolf Steel Ltd.
214 Bayview Drive,
Barrie, Ontario, CANADA L4N 4Y8
grills@napoleonproducts.com
PRO825-3
DO NOT DISCARD
!
!
DANGER
IF YOU SMELL GAS:
• Shut o gas to the appliance.
• Exnguish any open ame.
• Open lid.
• If odor connues, keep away from the
appliance and immediately call your gas
supplier or re department.
N415-0537 JUN 24.19.indd 1 6/24/2019 12:46:02 PM

Table of Contents

Questions and Answers

  • D
    Donald PageAug 18, 2025
    Why does my Napoleon PRO825RSBIPSS-3 Grill have low heat/low flame?
    • J
      Joshua Vaughn DDSAug 18, 2025
      Low heat or flame on your Napoleon Grill can occur due to several reasons. If you are using propane, ensure you are following the correct lighting procedure, with all gas grill valves off when the tank valve is turned on, and turn the tank on slowly to equalize pressure. For natural gas, the supply line might be undersized and need to be sized according to the installation code. For both gas types, ensure you preheat the grill with both main burners on high for 10 to 15 minutes.
  • B
    brittany86Aug 20, 2025
    How to fix Napoleon PRO825RSBIPSS-3 Grill rear/side burner ignition if it won't light with igniter?
    • M
      Michelle CarrollAug 20, 2025
      If your Napoleon Grill's rear and side burners won't light with the igniter but will light with a match, the issue could be: * A dead or incorrectly installed battery. Replace with a premium heavy-duty battery. * A loose electrode wire or switch terminal wires. Check that the electrode wire is firmly pushed onto the terminal on the back of the igniter and that the lead wires from the module to the ignition switch are firmly pushed onto their terminals. * Lifting flames on the burner. Close the air shutter slightly.
  • J
    Jessica HendersonAug 23, 2025
    How to fix Napoleon PRO825RSBIPSS-3 main burner if it won't light with igniter?
    • E
      ericcareyAug 23, 2025
      If the main burner on your Napoleon Grill won't light with the igniter but lights with a match, the jet-fire outlet may be dirty or clogged. Clean the jet-fire outlet with a soft bristle brush.
  • M
    monicablackAug 26, 2025
    What to do if illumination and side/rear burner ignition do not work on Napoleon PRO825RSBIPSS-3?
    • K
      Kimberly WagnerAug 26, 2025
      If the illumination and side/rear burner ignition on your Napoleon Grill do not work, it could be due to an electrical issue. Check for a power outage in your area, ensure the grill is properly connected to the power source, and verify that the red indicator on the control box is ON. Also, check if the fuse on the wire in the cabinet is broken.
  • E
    Erin TaylorAug 28, 2025
    What to do if illumination of the knob and switch lights work fine, but the side/rear burner ignition does not work in Napoleon Grill?
    • A
      Anthony PotterAug 28, 2025
      If the knob and switch lights on your Napoleon Grill illuminate, but the side/rear burner ignition does not work, the ignitor switch or the ignitor block may be faulty. Replace the ignitor switch if its light illuminates when you turn the light switch on, and check the switch connection inside the control panel. If there’s no light on the switch when you turn it on, replace the ignitor block if the switch illuminates and a sparking noise can be heard.
  • J
    Joseph BerryAug 30, 2025
    What to do if I can’t ignite the side or rear burner, even when sparking noise occurs in Napoleon Grill?
    • M
      mathewgarciaAug 30, 2025
      If you can't ignite the side or rear burner on your Napoleon Grill, even when a sparking noise occurs, the gap between the electrodes may be too big or too small. Adjust the gap between the two prongs of the side burner electrode if the side burner does not ignite, or adjust the gap between the electrode and the rear burner if the rear burner does not ignite.
  • A
    Anthony PhillipsSep 2, 2025
    Why does my Napoleon Grill have excessive flare-ups or uneven heat?
    • R
      Roy BrooksSep 2, 2025
      Uneven heat or excessive flare-ups on your Napoleon Grill can be caused by a few things: * Incorrectly installed sear plates. Make sure they are installed with the holes facing the front and the slots on the bottom. * Not preheating the grill properly. Preheat the grill with both main burners on high for 10 to 15 minutes. * Excessive grease and ash buildup on the sear plates and in the drip pan. Clean these components regularly, and do not line the drip pan with aluminum foil.
  • J
    Julie BenderSep 4, 2025
    What to do if my Napoleon Grill burner output on high is too low?
    • J
      Jennifer ShawSep 5, 2025
      If the burner output on your Napoleon Grill is too low on the 'high' setting, accompanied by a rumbling noise, it could be due to: * Lack of gas. Check the propane cylinder level. * A pinched supply hose. Reposition the hose if necessary. * A dirty or clogged burner orifice. Clean the burner orifice. * Spider webs or other matter in the venturi tube. Clean out the venturi tube. * Propane regulator in a 'low flow' state. Ensure the lighting procedure is followed carefully: all gas grill valves must be in the off position when the tank valve is turned on, and turn the tank on slowly to equalize pressure.
  • M
    Michael HigginsSep 7, 2025
    Why Napoleon Grill burners burn with yellow flame and smell of gas?
    • K
      kim45Sep 7, 2025
      A yellow flame accompanied by the smell of gas from your Napoleon Grill burners may indicate a spider web or other debris in the burner or an improperly adjusted air shutter. To resolve this, thoroughly clean the burner and slightly open the air shutter. Note: Adjusting the air shutter must be done by a qualified gas installer.
  • A
    Ashley NelsonSep 9, 2025
    What to do if my Napoleon PRO825RSBIPSS-3 infrared burner flashes back?
    • E
      Erik MurphySep 9, 2025
      If the infrared burner on your Napoleon Grill flashes back, making a loud 'whoosh' sound, it may be due to: * Ceramic tiles overloaded with grease. Turn the burner off, let it cool for two minutes, then relight it on high for five minutes until the tiles glow red. * Clogged ports. Turn the burner off, let it cool for two minutes, then relight it. * Overheating due to inadequate ventilation. Ensure no more than 75% of the grill surface is covered. * Cracked ceramic tile or leaking gasket. Allow the burner to cool and inspect for cracks. If cracks are found, contact your authorized Napoleon dealer to order a replacement burner assembly.

Summary

Safety and Warnings

Danger: Smelling Gas

Describes actions to take if gas is detected, including shutting off the appliance and extinguishing flames.

Warning: Operating Precautions

Advises on lighting procedures, storage of flammable liquids, and potential fire or explosion risks.

Child Safety and Supervision

Highlights risks of high surface temperatures and the need for child supervision near the grill.

Warranty Information

Limited Lifetime Warranty Coverage

Details warranty periods for various grill components like castings, lids, burners, and other parts.

Warranty Conditions and Limitations

Outlines terms, exclusions, and requirements for 'normal private use' and defines 'failure'.

Safe Operation

Safe Operating Practices

General guidelines for safe grill operation, including assembly confirmation, outdoor use, and clearance requirements.

Grill Dimensions

Overall Dimensions

Provides key measurements for the grill's footprint, depth, height (open/closed lid), and warming rack size.

Gas System Setup

General Information and Certifications

Covers certifications, chemical exposure warnings, and installation code compliance for gas grills.

Propane Cylinder Specifications

Details requirements for propane cylinder use, including regulator type, fittings, and safety devices.

Gas Hook-Up Instructions

Provides guidance on connecting the gas supply, emphasizing safety to prevent fires or injury.

Gas Connections and Leak Testing

Cylinder and Natural Gas Connections

Explains how to connect propane cylinders and natural gas supplies, including required fittings and procedures.

Hose Routing and Leak Testing

Details safe hose placement to avoid hot surfaces and outlines leak testing procedures for gas connections.

Safety Procedures

Electrical Precautions

Safety guidelines for electrical components, including avoiding immersion in liquid and using GFCI protection.

Leak Testing Procedures

Step-by-step instructions for checking for gas leaks using a soap and water solution.

Lighting the Grill

Main Burner Lighting

Step-by-step guide for lighting the main burners using the igniter or a match.

Smoker, Rear, and Side Burner Lighting

Instructions for igniting smoker, rear, and side burners, including manual lighting procedures.

Cooking and Grill Setup

Initial Lighting and Burn-In

Guidance for the first use, including initial odor, burn-in period, and avoiding windy settings.

Wind Deflector Installation

Instructions for fitting a wind deflector to prevent heat build-up under the control panel.

Grilling Techniques

Main Burner Cooking Methods

Explains searing, indirect cooking, lid usage, and managing flare-ups for various foods.

Infrared Burner Operation

Details how to use infrared burners for searing, cooking, and achieving desired temperatures.

Rotisserie and Smoker Use

Instructions for using the rotisserie for roasting and the smoker tray for wood chip smoking.

Specialized Burner Functions

Side Burner Operation

Guidelines for using the side burner with pots and pans, and warnings against deep frying.

Understanding Infrared Heat

Explains the principles of infrared heat transfer and how it applies to grilling.

Grilling Guide

Infrared Grilling Chart

Provides cooking times and suggestions for various foods (steak, hamburger, chicken, etc.) using infrared heat.

Grill Maintenance and Cleaning

General Cleaning Precautions

Safety and general advice for cleaning the grill, including wearing gloves and ensuring the grill is cool.

Cleaning Specific Components

Instructions for cleaning grids, warming racks, control panel, inside, drip pan, and outer surfaces.

Grill Servicing and Adjustment

Annual Maintenance Recommendations

Recommendations for professional inspection and service of the gas grill annually.

Combustion Air Adjustment

Guide for adjusting air shutters for optimal flame color and performance, performed by a qualified installer.

Burner Care and Protection

Burner Cleaning and Spider Prevention

How to clean burners, prevent spider nests, and address burner port blockages.

Infrared Burner Protection

Advice to prevent cracking of infrared burner ceramics from impact, water, or improper ventilation.

Component Maintenance and Replacement

Hose and Aluminum Casting Care

Maintenance for the gas hose, checking for damage, and cleaning aluminum castings.

Halogen Bulb Replacement

Steps to safely replace the internal grill halogen bulb, advising against touching the bulb with bare hands.

Grill Illumination System

Motion Sensor and Light Operation

Explains how the motion sensor controls knob and oven lights, and how to manually control them.

Illumination Modes and Colors

Guide to selecting different light modes (blue, white, green spectrum) and adjusting brightness.

Troubleshooting Common Issues

Low Heat and Flare-Up Issues

Addresses issues like low flame, excessive flare-ups, uneven heat, and preheating problems.

Burner Flame and Ignition Problems

Covers yellow flames, lifting flames, ignition failures, and humming regulators.

Advanced Troubleshooting

Burner Output and Infrared Issues

Solutions for low burner output, infrared burner flashing back, and issues with ventilation.

Illumination and Ignition System Faults

Diagnosing problems with the grill's illumination system and ignition components.

Parts and Warranty Claims

Ordering Replacement Parts

Process for obtaining replacement parts, including required information and where to contact.

Warranty Claim Process

Information needed to process a claim and a list of items not covered by the warranty.

Napoleon PRO825RSBIPSS-3 Specifications

General IconGeneral
Cooking Area825 sq. in.
Rotisserie BurnerYes
MaterialStainless Steel
Infrared Rear BurnerYes
Infrared Side BurnerYes
Side BurnerYes
Ignition TypeElectronic
Infrared BurnerYes
Fuel TypePropane or Natural Gas
WarrantyLimited Lifetime Warranty
BTU80, 000 BTU

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