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zdoyleJul 31, 2025
Why is there low heat or low flame on my Napoleon PRESTIGE 600RB when the valve is turned to high?
- Ggeorge07Jul 31, 2025
The low heat or flame could be due to a few reasons. If you are using propane, ensure you are following the correct lighting procedure, with all gas grill valves in the off position when you turn on the tank valve, and that you turn the tank on slowly to allow pressure to equalize. If you are using natural gas, the supply line might be undersized, so the pipe must be sized according to installation code. For both types of gas, make sure you pre-heat the grill with both main burners on high for 10 to 15 minutes.