– 292 –
ACDTN : Assignment of ACD Tenant Data
ANSTM: Time (in seconds) after which an outbound call is assumed to have been answered.
ANTNO: Personal Announcement Number (0 - 58) or SPACE: feature not used
PRI: Priority to use for split queuing after overflow or call forwarding
(1 to 250)
4. Assignment and Deletion Procedure
These flow diagrams show the procedure used to assign and change Tenant Data for the Integrated ACD.
Figure 6-1 Assigning and Removing Tenant Data Information
1
2
DESCRIPTION
1
2
1
1
START
ASYD
ACDTN
END
START
ACDTN
END
DESCRIPTION
Assign the number of tenants (SYS1 index 8).
Delete the Tenant data.
Assign the Tenant data.