NEC UNIVERGE SV8500 - ACD Scheduling for the Type of Reception Services

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CHAPTER 4 OFFICE DATA DESIGN
2.8.3 ACD Scheduling for the type of reception services
This scheduling allows the user to assign holiday calendar and holiday schedule for the type of reception ser-
vices. Up to 255 different holiday schedules can be programmed for handling incoming calls.
STEP 1: ASYDL - Assign the following system data for Holiday Schedule:
SYS 1, Index 869, Bit 1 = 0 (Holiday Schedule on Pilot Number basis is out of service).
STEP 2: ASYDL - Assign the following system data for Holiday Schedule:
SYS 1, Index 873, Bit 6 = 1 (Holiday Schedule for the type of reception services is in
service).
STEP 3: ACDWS -Assign the week schedule data.
TN: Tenant number (1-9)
SCH: Week day Schedule number (1-250) Note1
WEEK: Day of week
MON = Monday
TUE = Tuesday
WED = Wednesday
THU = Thursday
FRI = Friday
SAT = Saturday
SUN = Sunday
HOUR, MINUTE: CCV start time Note2
CCVNO: CCV no. (1-900)
CCVSTEP: CCV step no. (1-20)
Note: When assigning schedules, write the data after sorting.
STEP 4: ACDHCE - Assign the calendar data for the type of reception services.
WEEKNO: Schedule Number (1-250)
MONTH: Month that uses the schedule data (1-12)
DAY: Date (1-31)
SCH: Schedule Number for the holiday (0-255) Note3 Note4
STEP 5: ACDHSE - Assign the schedule data for the type of reception services.
SCH: Schedule Number for the holiday (1-255) Note5
HOUR, MINUTE: CCV start time
CCVNO: CCV number (1-900)
CCVSTEP: Start CCV step number (1-20)