NEC UNIVERGE SV8500 - Page 89

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CHAPTER 4 OFFICE DATA DESIGN
Example:
• Week Schedule
Refer to Section 2.8.1, ACD Scheduling on a Tenant Number basis.
• Holiday Schedule (on a Pilot Number basis)
Holiday Schedule is specified by the following combination.
Command: ACDHCP
Command: ACDHCP
Holiday Calender
Holiday
1. 1
1. 2
12. 24
Schedule No.
(SCH)
1
2
2
3
Command: ACDHSP
Command:
ACDHS
Command: ACDHSP
Holiday Schedule 1 (SCH = 1)
Start
(HOUR/MINUTE)
00 : 00
CCVNO
10
CCV Index 10 (CCVNO = 10)
Command: ACDCCV
Call processing
pattern for
New Year Holiday
CCV Index 20 (CCVNO = 20)
Call processing
pattern in
Night of Holiday
Holiday Schedule 2 (SCH=2)
Start
(HOUR/MINUTE)
00 : 00
08 : 00
18 : 00
CCVNO
20
21
20
Holiday Schedule 3 (SCH=3)
Start
(HOUR/MINUTE)
00 : 00
08 : 00
18 : 00
CCVNO
30
31
30
CCV Index 21 (CCVNO=21)
Call processing
pattern in
Day of Holiday
(MONTH/DATE)
Holiday Calender
Holiday
1. 1
1. 2
12. 24
Schedule No.
(SCH)
4
5
5
6
(MONTH/DATE)
CCV Index 30 (CCVNO = 30)
Call processing
pattern in
Night of Holiday
CCV Index 31 (CCVNO=31)
Call processing
pattern in
Day of Holiday
Note 2
MON=
2000
MON=
2100
Command: ACDHSP
Command:
ACDHS
Command: ACDHSP
Holiday Schedule 4 (SCH = 4)
Start
(HOUR/MINUTE)
00 : 00
CCVNO
40
CCV Index 40 (CCVNO = 40)
Command: ACDCCV
Call processing
pattern for
New Year Holiday
CCV Index 50 (CCVNO = 50)
Call processing
pattern in
Night of Holiday
Holiday Schedule 5 (SCH=5)
Start
(HOUR/MINUTE)
00 : 00
09 : 00
17 : 00
CCVNO
50
51
50
Holiday Schedule 6 (SCH=6)
Start
(HOUR/MINUTE)
00 : 00
09 : 00
17 : 00
CCVNO
60
61
60
CCV Index 51 (CCVNO=51)
Call processing
pattern in
Day of Holiday
CCV Index 60 (CCVNO = 60)
Call processing
pattern in
Night of Holiday
CCV Index 61 (CCVNO=61)
Call processing
pattern in
Day of Holiday
Note 2
Note: When no ACDHSP data has not been assigned, the data of ACDHS becomes valid.