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ACDLOG : Assignment of ACD Receiver ID Code
GOCFSTP: CCV step number (1 - 20)
OVFT: 0 ~ 9999 seconds; 0 = indefinite
GOCONO: CCV index (1 - 900)
GOCFSTP: CCV step number (1 - 20)
PCWCM: 0=off/1=First/2=All time
PARN: Individual assistance number or SPACE (SPACE: Functional not used) (Two to five
digits.)
Note
PERN: Individual emergency number or SPACE (SPACE: Functional not used) (Two to five
digits.)
Note
Note 3:
Use numbers 0-9. *,# may not be used. One-digit dial number may not be assigned.
NAMES: Abbreviated Name (Use all the initials of the user.)
4. Assignment and Deletion Procedure
These flow diagrams show the procedure used to assign and delete ACD Agent Logon Data.
Figure 6-3 Assigning and Removing ACD Agent Logon ID Code
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1
START
ACDLOG
END
START
ACDLOG
END
DESCRIPTION
DESCRIPTION
Assign the agent logon ID code (range 1 to 999999999).
Remove the ACD agent logon ID code.
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