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ACDPSN : Assignment of ACD Position Data
4. Assignment and Deletion Procedure
These flow diagrams show the procedure used to assign and delete ACD Agent Position data
Figure 6-4 Assigning and Removing ACD Position Data.
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DESCRIPTION
DESCRIPTION
Assign the station numbers for the ACD line and the Node
line.
Assign the key data for the ACD position.
Assign the position data.
Delete the ACD position data.
END
END
START
START
ASDT
AKYD
ACDPSN
ACDPSN
AKYD
ASDT
3
Delete the key data.
Delete the Node and ACD line from station data.
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