NEC UNIVERGE SV8500 - Page 82

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CHAPTER 4 OFFICE DATA DESIGN
• Holiday Schedule (on Tenant basis)
Holiday Schedule is specified by the following combination.
When an ACD call terminates to a system, the system handles the ACD incoming call in accordance with
the call processing pattern. For example, the ACD call is routed to the predetermined holiday announce-
ment in the specific time.
Command: ACDHC
Holiday Calender
Holiday
1. 1
1. 2
12. 24
Schedule No.
(SCH)
1
2
2
2
Command: ACDHS
Holiday Schedule 1 (SCH = 1)
Start
(HOUR/MINUTE)
00 : 00
CCVNO
60
CCV Index 60 (CCVNO = 60)
Command: ACDCCV
Call processing
pattern for
New Year Holiday
CCV Index 61 (CCVNO = 61)
Call processing
pattern in
Night of Holiday (TN1)
Holiday Schedule 2 (SCH=2)
Start
(HOUR/MINUTE)
00 : 00
08 : 00
18 : 00
CCVNO
61
62
61
CCV Index 62 (CCVNO=62)
Call processing
pattern in
Day of Holiday (TN1)
CCV Index 71 (CCVNO = 71)
Call processing
pattern in
Night of Holiday (TN2)
CCV Index 72 (CCVNO=72)
Call processing
pattern in
Day of Holiday (TN2)
Command: ACDHS
Holiday Schedule 3 (SCH = 3)
Start
(HOUR/MINUTE)
00 : 00
CCVNO
70
CCV Index 70 (CCVNO = 70)
Command: ACDCCV
Call processing
pattern for
New Year Holiday
(MONTH/DATE)
Command: ACDHC
Holiday Calender
Holiday
1. 1
1. 2
12. 24
Schedule No.
(SCH)
3
4
4
4
(MONTH/DATE)
Holiday Schedule 4 (SCH=4)
Start
(HOUR/MINUTE)
00 : 00
08 : 00
18 : 00
CCVNO
71
72
71
TN=1
TN=2
Special
Holiday
CCV Index 60
00 : 00
24 : 00
Holiday
CCV Index 61
CCV Index 62
CCV Index 61
00 : 00
08 : 00
18 : 00
24 : 00
Jan. 1
Jan. 2~
Dec. 24