NETGEAR BR500 User Manual

Power LED is off
This could occur for a number of reasons. Check the following:
•
Make sure that you pressed the On/Off power button on the back of the router.
•
Make sure that the power adapter is securely connected to your router and securely
connected to a working power outlet.
•
Make sure that you are using the power adapter that NETGEAR supplied for this
product.
Power LED stays amber
When the router is turned on, the Power LED turns amber for up to two minutes and
then turns green. If the LED does not turn green, this indicates a problem with the router.
If the Power LED is still amber three minutes after you turn on power to the router, do
the following:
•
Reboot the router to see if the router recovers.
•
If the router does not recover, press and hold the Reset button to return the router
to its factory default settings. For more information, see Use the Reset button on
page 107.
If the error persists, a hardware problem might be the cause. Contact technical support
at netgear.com/support.
WAN LED or LAN LEDs are off
If either the WAN LED or LAN LEDs do not light when the Ethernet connection is made,
check the following:
•
Make sure that the Ethernet cable connection is secure at the router and at the
modem that is connected to the WAN port.
•
Make sure that the Ethernet cable connections are secure at the router and at the
devices that are connected to the LAN ports.
•
Make sure that power is turned on to the connected modem and connected devices.
•
Be sure that you are using the correct cables.
When you connect the router’s WAN port to a modem, use the cable that was supplied
with the modem. This cable can be a standard straight-through Ethernet cable or an
Ethernet crossover cable.
User Manual151Troubleshooting
Insight Instant VPN Router BR500

NETGEAR BR500 Specifications

General

Brand	NETGEAR
Model	BR500
Category	Network Router
Language	English