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3. Power down your modem router, and then power it up again.
a. Turn off the modem router.
b. Unplug the power adapter cord and all other cables from the
back of the modem router.
c. Wait 30 seconds, then reconnect the cables and power
adapter cord to your modem router, and turn it on.
d. Make sure that the Power LED is on. If the LED is off, try
plugging the power adapter cord into another power outlet.
e. Wait for the WiFi LED to turn blue.
4. Open a web browser and try to access the Internet.
If steps 1–4 do not resolve the problem:
5. Reset your modem router.
To reset your modem router, use a pin or paper clip to press in
and hold the Reset button.
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