NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 User Manual
Troubleshooting 7-3
v1.1, October 2008
Troubleshooting Basic Functions
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 10 seconds, verify that:
• The Power light is solidly on.
• The Internet light is on.
• A numbered Ethernet port light is on for any local port that is connected to a computer.
This indicates that a link has been established to the connected device.
If any of the above conditions does not occur, see the following table.
Table 7-2. Troubleshooting Basic Functions
Situation Recommended Action
Power light is off or is blinking. • Make sure that the power cord is properly connected to your router
and that the power adapter is properly connected to a functioning
power outlet.
• Check that you are using the 12V DC 1A power adapter that
NETGEAR supplied for this product.
• If the Power light alternately blinks green and amber every second,
the router software is corrupted. This can happen if a firmware
upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, you have a hardware problem. For
recovery instructions, or help with a hardware problem, contact
Technical Support at
www.netgear.com/support.
Lights never turn off. When the router is turned on, the lights turns on for about 10 seconds
and then turn off. If all the lights stay on, there is a fault within the
router.
If all lights are still on 1 minute after power up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults as explained in
“Restoring the Default Configuration and Password” on page 7-12.
If the error persists, you might have a hardware problem and should
contact Technical Support at
www.netgear.com/support.
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