NETGEAR WPN111 User Manual

Troubleshooting 5-1
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR RangeMax™ Wireless
USB 2.0 Adapter WPN111. After each problem description, instructions are given to help you
diagnose and solve the problem.
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for
Network Access” of the Reference Manual on the NETGEAR RangeMax™ Wireless USB 2.0
Adapter WPN111 Resource CD.
Basic Tips
If you have problems connecting to your wireless network, try the tips below.
Symptom Cause Solution
T h e L E D is n ot lit. T h e W P N 1 1 1 is n ot
connected to the
USB port properly or
the WPN111
software is not
loaded.
R em ove and reinsert the W P N 1 1 1 .
C h eck th e W in d ows d e vice m a n a ge r to se e if th e W P N 1 1 1 is
recognized and enabled. R eload the W P N 111 software, if
necessary.
Try to install the W P N 111 in a different U SB slot on your system
if one is available.
The wireless LE D
blinks and cannot
connect to an
access point.
The WPN111 is
a tte m p tin g to
connect to an access
p oin t, b u t ca n n ot
connect.
The access point may not be powered on. O r, the access point
a n d th e W P N 1 1 1 a re n ot con figu red with th e sa m e wirele ss
p a ra m ete rs. C h eck th e S S I D a n d W E P se ttin gs.
I can connect to
an access point,
b u t I ca n n ot
connect to other
computers on the
network or the
Internet.
This could be a
physical layer
problem or a network
configuration
problem.
Check to make sure that the access point is physically
con n e cte d to th e E th ern e t n e twork.
M ake sure that the IP addresses and the W indows networking
param eters are all configu red correctly.
R estart the cable or D SL modem, router, access point, and
notebook P C.
Refer to “A R oad M ap for ‘H ow to G et There From H ere’” on
page 2-2 for a d d ition a l su ggestion s.

NETGEAR WPN111 Specifications

Wireless Specifications

wireless speeds	1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54, 108 Mbps
frequency (US)	2.412 ~ 2.462 GHz
frequency (Japan)	2.412 ~ 2.472 GHz
frequency (Europe ETSI)	2.412 ~ 2.472 GHz
frequency (Spain)	2.457 ~ 2.462 GHz
frequency (France)	2.457 ~ 2.472 GHz

Physical Specifications

dimensions	94.5 x 30.2 x 15.2 mm
weight	32 g