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1 INTRODUCTION
NetZero Fire stands for innovation and quality. This is why
we work continuously on the further development of our
products. We reserve the right to make changes to the
form, technology, and design of the products we sell. No
claims can be made on the basis of information and figures
from this manual.
This manual is protected by copyright. All rights are
reserved, particularly the right to copy, translate, and
process.
The fireplace may only be installed by a qualified installer, in
accordance with national or local regulations. Please read
this installation manual carefully.
1.1 Receiving Inspection
On receipt, check the following:
1) Verify that the packaging is not damaged
2) Check the glass panels and display screens of the
product for cracks.
3) Check that you have received the following parts:
• Fireplace: E-one
• Log and media set
• Top screen
• Rear screen (placed inside E-one)
• Glass reflector
• Front window
• Side windows (2x)
• E-one remote control
• Installation and operating instructions
• Design bottom plates (option)
• Side L-brackets (2x)
• Side cover plates (2x)
• Post Covers (2x)
• Adjustable feet (incl. nut) (4x)
• Rear screen mask
• Rear screen bracket
• Top LED rear screen bracket
• Fasteners
Note: Before installing the rear screen, top screen, and rear
screen mask remove the protective film.
1.2 Certification
This product has been certified by:
Intertek
545 E Algonquin Rd
Arlington Heights, IL 60005
This appliance has been certified to the American and
Canadian National Standards:
ANSI/UL 2021 – CAN/CSA C22.2 NO. 46
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired operation.
Note: This product has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This product generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this product does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Changes or modification not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
This device contains licence-exempt
transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the following two
conditions:
1. This device may not cause interference.
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
Containes IC: 3147A-602230C
CAN ICES-003B / NMB-003B
NetZero Fire
1155 Sherman Road
Hiawatha, IA 52233
(800) 553-5422
2 GENERAL SAFETY REGULATIONS
IMPORTANT INSTRUCTIONS
When using electrical appliances, necessary precautions
must always be taken to reduce and/or prevent the risk of
fire, electric shock, and personal injury:
• Read all instructions before installing or using this
heater.
• Follow the installation steps described in this
manual.
• Leave maintenance and repairs to a qualified
service provider: danger of electrocution!
• Caution: to reduce the risk of electric shock, do
not remove the ember bed.
• The unit contains no user-serviceable parts,
except cleaning of the glass reflector and front
window.
• If the unit is damaged, contact the supplier first.
• Do not use the fireplace outdoors.
• Do not burn wood or other materials in this
appliance.
• If the fireplace is switched on, the ambient
temperature of the room in which the fireplace is
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