Newco CX-TOUCH - Servicing and Troubleshooting; Service Notes and Troubleshooting

MANUAL PN 782389 REV 20230126MMF
Technical Service: 1-800-556-3926 26
SERVICING YOUR MACHINE
SERVICE NOTES & TROUBLESHOOTING
These error screens will display a service phone number to call if entered in “Setup” Menu.
FILL TIMEOUT ERROR
Check all water line connections. Check if water line is weak or shut off. If
all connections are secure, and water line is good and stable, you may
need to replace the Inlet Solenoid Valve (PN 780174), or the Control Board
(call your servicer).
NOTE: Due to large tank capacity, fill time out error may occur on startup.
Please turn machine off, and then back on to clear the error and continue filling.
THERMISTOR ERRORS
Check thermistor connections. If all connections are
secure, replace thermistor (PN 151677).
HEATER ERROR
Tank has not reached expected temperature. Either the heater element
has been on for 30 continuous minutes, or the temperature has not risen by
1°F within 4 minutes. Replace relay (PN 110958).
OVERHEAT ERROR
Temperature in the tank has reached 214°F or higher. Possible relay failure
(PN 110958).
MOTOR ERRORS
Check all wiring connections.
Usually repairing a bad
connection or replacing the indicated motor will remedy
the
problem.
If any error reappears shortly after it is believed to be rectified, call your Servicer for further
help.