Appendices 39
7.2 Appendix B – Abbreviations
FSM
Fast Steering Mirror
D-A
IR
Digital to Analog
Infrared
NIR
Near Infrared
7.3 Technical Support
North America & Asia
Newport Technical Support Department
1791 Deere Ave.
Irvine, CA 92606, USA
Tel: (949) 863-3144, (800) 222-6440
Fax: (949) 253-1680
Email: tech@newport.com
Europe
Newport / Micro-Controle S.A.
11 rue du Bois Sauvage
91055 Evry Cedex, France
Tel: 01-60-91-68-68
Fax: 01-60-91-68-69
Email: france@newport-fr.com
Technical Support Information
When calling Newport Technical Support with a technical issue or problem,
please be prepared to provide the following information:
• Your contact information.
• System serial number or original order number.
• Description of problem.
• Environment in which the system is used.
• State of the system right before the problem.
• Can you identify anything that may have caused the problem?
• Can the system continue to operate, or is it non-operational?
• Frequency and repeatability of problem.
To Next Page
Loading...
