JAN 2024 Page | 3
Q. What changes will I notice to my mobile service once I install the MegaFi?
A. A data session made through MegaFi will have improved signal strength, coverage, and clarity
resulting in generally higher uplink speeds and lower transmit packet loss in challenging coverage
areas.
Connected phones with Wi-Fi turned on will experience better calls with less drops.
Q. Does the MegaFi require professional installation?
A. Professional installation is not necessary for traditional in-office or in-home use. If installing in a
vehicle or where an external antenna is needed, a professional installer is highly recommended.
AT&T and FirstNet can have your device professionally installed and a quote can be obtained from
AT&T, FirstNet, or your authorized seller.
Q. I notice I’m not getting as fast of speeds as my 5G device.
A. MegaFi is designed to provide consistent coverage and consistent speeds, not necessarily the
fastest speeds.
Q. How do I log into my device for the first time?
A. Connect a computer (mobile phone not recommended) locally to the device with an ethernet cable
or via the Wi-Fi connection:
1) Open your computer browser window and enter https://192.168.113.1
and accept any
browser certificate warnings to get to the local Mission Control login page.
2) At the Mission Control login screen, enter “admin” as the username and the default
password, which is available from the router’s label, and click Login.
3) When the End User License Agreement appears, complete the information at the bottom of
the form and click Apply.
4) When directed, update your password AND press Apply and Save.
Q. How do I get support if I have more questions?
A. Contact the representative that sold you your MegaFi or see our website at
https://nextivityinc.com/products/shield-megafi-hpue
. You can also email support at
support@nextivityinc.com.
Safety Precautions
• When installing the equipment, all the requirements of the manufacturer and the referenced
standards must be met.
• There are no user serviceable parts inside.
Limitation of Liability
In no event shall Nextivity, nor its directors, employees, agents, suppliers or End Users, be liable under
contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the Products
or any other subject matter of this Agreement (i) for any lost profits, cost of procurement of substitute
goods or services, or special, indirect, incidental, punitive, or consequential damages of any kind
whatsoever or (ii) for any direct damages in excess of (in the aggregate) the fees actually received by
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