9
GUARANTEE AND SERVICE
This Nilfisk Smart Series vacuum cleaner is covered by a two (2) year guarantee on the
machine, which covers the motor, cable rewinder, switch and casing.The nozzles, filters,
hoses, tubes and other accessories are covered twelve months due to manufacturing fault
only and excludes wear and tear.
The guarantee includes spare parts and labour costs, and covers manu-facturing and
material defects that may occur during normal domestic use.
Service under the guarantee will only be performed if it can be proven that the defect
occurred within the product’s guarantee period (a correctly completed guarantee
certificate or printed/stamped cash register receipt with date and product type) and on
the condition that the vacuum cleaner was bought as a new product in Great
Britain/Ireland/Australia/New Zealand and distributed by Nilfisk-Advance.
In the event of the repair of defects, the customer must contact Nilfisk-Advance to be
directed to a service agent at the customers own expense.
Upon completion of any repairs necessary, the vacuum cleaner will be returned to the
customer at the risk and expense of Nilfisk-Advance.
The guarantee does not cover:
• Normal wear and tear of accesso-ries and filters.
• Defects or damage occurring as a direct or indirect result of incorrect use - such as the
vacuuming of rubble, hot ashes or carpet deodorant powder.
• Abuse, loss or lack of maintenance as described in Instructions for use.
• If the machine has been used for home renovations.
• If the machine has been used for suction of water,plaster dust or sawdust.
Nor will it cover incorrect or poor configuration, i.e. setting up or connection, nor fire
-damage, fire, lightning strike or unusual voltage fluctuations or any other electrical
disturbances such as defective fuses or defective electrical installations on the supply grid,
and defects or damage in general that Nilfisk- Advance consider to be the result of causes
other than manufacturing and material defects.
THE GUARANTEE BECOMES VOID:
• If a defect is caused by the use of filters.
• If the identity number is removed from the vacuum cleaner.
• If the vacuum cleaner has been repaired by a non-Nilfisk authorized dealer.
• If the machine is used in a com-mercial environment, i.e. building contractors, cleaning
contractors, professional trades or any other non-domestic usage.
The guarantee is valid in:
Australia and New Zealand
Customer Care Helpline Telephone:
Australia: 1300 733 171
New Zealand: 0800 40 80 80
DJ68-00316B(NILFISK)-EN 4/15/05 8:57 PM Page 9
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